This was our third overnight stay at this hotel. Very usefully located for Gatwick airport flights, good bar food, comfortable rooms, etc. This stay was exceptional because of the absolutely brilliantly helpful reception staff. We arrived at the hotel and our car which had been acting up on the short drive from the long stay carpark - in this case a six week stay - became pretty much undrivable. Two ladies came out to help us with the car and found us a place to park where an AA van could access it. All the other staff were also friendly and welcoming.
Chris
novembre 2024
The staff were brilliant and on seeing my husband’s disability, moved us to a more appropriate room, at the same price! It was a good base for attending an event at the K2. We didn’t get to use any of the other facilities so can’t comment.
James
maggio 2024
The pool and spar were just what need after a long trip. I arrived at the pool 5 after last entery but the man let me in and trusted me to pay the £4 in the morning. (I left my wallet in the van) Helpful staff all around. Would stay there again. One of the better hotels I stayed in of the many.. Car park can be busy if you have a big van like I did. But 5 stars for this one and top of my list as long i get at £60
Barry
dicembre 2024
The comfortable sitting are. The parking facilities the staff and the convenience
Susan
febbraio 2025
The lady on reception was lovely and very helpful. Happy full of smiles and nothing was too much for her. It made my day just seeing her smile. The hotel is placed in a great place for the all the areas I was working in. Couldn't have booked a better place. The bed was comfy a decent sized tv. Overall the stay was exactly as I expected.
Mark
marzo 2025
We were upgraded to a suite rather than a double as it was our anniversary. Most of the staff were very friendly.
Nicola
settembre 2023
We enjoyed our stay here as it was close to Gatwick terminal which we needed. Breakfast was good, bar food great, buffet evening meal tasty. Staff were lovely. Thank you for looking after us!
Christine
ottobre 2024
this was an emergency booking as we had been double booked at our original property. The price was cheaper than our previous booking and we just wanted somewhere to stay. We didn't really care about the facilities just that they had space and for the whole weekend. on our arrival we were pleasantly surprised. The staff and atmosphere were wonderful and they were so helpful and polite. the rooms were perfect all be it a little worn in places but that didn't matter as it was warm, clean and comfortable. we loved the Spanish décor and the bar and restaurant we great. it even had a pool and was only about £3-£4 a session. As we were there for a Cheerleader competition being held in Crawley we will definitely be booking to stay here next year, if we go to the comp. We booked 2 rooms between 4 adults and two children aged 9 and 11, and when they didn't want to get up for breakfast one morning they allowed us to take it back to the room. This may not be 4 star top of the range but what you do get for the price is brilliant and they could not be more accommodating.
Jan
aprile 2023
Clean & comfortable. Great price. Onsite parking included. Reasonably priced hot breakfast. Spa & gym facilities were a nice little extra!
Tracey
gennaio 2025
A great place to stay if it's overnight before onward journey. Varied bar menu was available to get something to eat, decent prices for the food we had and plenty on the plate.
Melody
febbraio 2025